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Enterprise Knowledge Bases

At 09:00 on a Tuesday an HR lead notices that the draft 2027 reorganization plan for the support organization sits in a SharePoint folder shared with every employee. She narrows it to HR leads. At 09:04 a support engineer asks the company's knowledge assistant whether support is being reorganized. Whether the draft comes back depends on three things that appear on no architecture diagram: when the connector next asks SharePoint what changed, how long the pipeline takes to apply an ACL update, and whether yesterday's cached answer to a similar question remembers which document it was built from.

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