Prompts

At 08:40 the incident channel wants an update on INC-4127. The on-call lead opens the agent host, picks "Summarize an incident" from the menu of commands the ticketing server offers, types INC-4127, chooses the executive audience, and gets a draft in the house style: five sentences, customer impact first. Nobody wrote that instruction in the chat. The server did, once, as an MCP prompt, the third server primitive: a named, parameterised template that a person invokes on purpose and that returns ready-made messages for the model.