Section 3

Enterprise Governance and Adoption

Section 3 builds the operating model around the claims assistant: an inventory and a review function sized with queueing arithmetic, a risk register tested against a $2 million appetite, and a staged rollout to 600 adjusters priced in adjuster hours. It closes the handbook with an assurance case in Goal Structuring Notation that judges every piece of evidence by its confidence bound and keeps the assistant at 150 adjusters until the open items close.