Volume 11

Volume 11 - Enterprise AI Engineering

Volume 11 follows one production system through thirteen chapters: a claims assistant that drafts summaries, coverage recommendations and letters for about 600 adjusters handling 30,000 insurance claims a month in the EU and the US. Each chapter works on one part of it and prices its decisions at September 2026 rates against the same workload. The first four chapters give the assistant interfaces that survive retries, replay and slow dependencies, the next four make it observable and testable, and the last five set its security, cost, capacity and reliability envelope before a design review decides whether it ships.